Did you know that nearly 95% of consumers now look at reviews before selecting a local business to work with? Much like referrals, the reviews your customers leave on your site are a direct recommendation to potential customers that are looking for your services.
Star Ratings are one of the first things that potential customers look at before selecting a business
Potential customers get their buying advice from the reviews they find online
Consumers often change their mind about a purchase when they see 1-3 bad reviews
At least 25% of a company’s market value comes directly from its current online reviews
Having a good online reputation will not only increase the likelihood that customers choose your business, but it will also up the chances of your business being talked about more.